Can the festival be cancelled while it is running?
As with any event, it is possible for the festival to be cancelled due to violations of official regulations. Therefore, we work to clarify all imponderables as best as possible in advance and to coordinate them with the authorities. At the same time, we also reserve the right to cancel the festival ourselves in the event of gross violations of the applicable regulations. Therefore, take care of yourselves and look after each other, then nothing will stand in the way of a weekend together. We see it as a joint experiment with a high chance of success, but it is up to each guest and of course to us, the organizers and artists.
What happens if I fall ill? Can I change my ticket to another person?
As the tickets are personalized, we will check your ID at the entrance. If for any reason you are unable to attend the festival, you can change your ticket to another person. Please contact us via firstname.lastname@example.org
What happens if it turns out that an infected person was present?
All tickets are personalized so that we have the contact details of everyone present and can inform them of an infection if necessary. We work closely with local health authorities and recommend the use of the Corona-Warn-App.
Who can I contact if I have concerns or feel unsafe?
Please contact our local Awareness Team who will help you. You can find out exactly where to find them in the programme, the notices on site and announcements on the floors.
Can I park my car next to my tent?
Allcars on the festival site need a car pass. There will be a separate car camping for them. The normal camping area is not accessible by car. We recommend that you travel by train. There is a direct connection to Werneuchen from Berlin Ostkreuz with the RB25 - the journey takes about 30 minutes. From the station in Werneuchen you can walk to the festival site in about 30 minutes. If you decide to come by car and don't have a car pass, there is a special car park outside the festival area.
Can I leave at any time?
It is possible to leave at any time.
Is there an electricity connection for my camper?
Unfortunately, we will not be able to offer an electricity connection for campers on site as standard.
When can I enter the site?
We open the site on Thursday from noon. Earlier arrival is not possible.
Is the festival site suitable for people with disabilities?
Yes. As it is an old military airfield, the terrain is very flat and therefore access for people with disabilities is possible without any problems. We are also designing the tent site to be barrier-free. Of course, there will also be toilets suitable for the disabled.
DURING THE FESTIVAL.
What will be there to eat?
Various food trucks will offer vegan and vegetarian food.
How do I pay at the festival? Should I bring cash?
We use a cashless payment system that works with a chip on your wristband. You can easily top up your credit from your mobile phone or at various top-up points on the grounds. Cash is not required.
Can I get a refund for the money on my chip?
Yes, after the festival there will be a link on the website and in the newsletter where you can withdraw your remaining credit until 31 October. Any money not paid out will be automatically donated to charity.
Where can I find the Awareness Team?
The Awareness Team has its own space that serves as a retreat and is there for you around the clock. You can find out exactly where they are in the programme, the notices on site and announcements on the floors.
Will there be drinking water stations?
Yes, there will be opportunities to fill up drinking water bottles. Please take a bottle with you.
How many stages are there?
There will be three stages.
What am I not allowed to bring? What is prohibited?
Please refrain from weapons, drugs, glitter, fireworks and pets.
Can I bring my bike to the festival?
Yes, if you arrive by bike, you can easily park it next to your tent.
Can I bring my own food and drinks?
Yes, you can bring your own food and drinks to the site. However, we will also offer a wide range of vegan and vegetarian dishes - from breakfast, lunch and dinner to snacks and sweets. The same applies to the wide range of drinks on site.
Who do I contact if I have lost something?
Simply send an email to email@example.com with your favourite missing item, your name and ticket number. We will get back to you as soon as possible.
When will the timetable be published?
There will be no timetable in advance. You will only find out which artists will be playing when you arrive at the festival.
Where can I find the timetable?
During the festival you will find the timetable in your programme booklet as well as on several boards spread over the festival area.
Are there bathing facilities on the festival site?
Yes, there will be a pool overlooking the site, in addition to the hot showers.
Until when am I allowed to stay on the site?
You can stay on the site until noon on Monday.